Privacy Policy
PRIVACY POLICY AND TERMS OF USE
Introduction
This website (the “Site”) offers information, products, and services related to real estate (the “Services”) provided by Roy Shetrit, a licensed real estate professional (License No. S.0189801) with Huntington & Ellis, A Real Estate Agency. We operate this website and may use third-party contractors to support the delivery of the Services and the Site (“Service Providers”).
If you are a visitor to this Site, this Privacy Policy and Terms of Use applies to you and describes the policies and practices regarding the collection, use, and disclosure of your personal information in connection with your use of the Site. We act as the controller of your personal data, and our Service Providers assist us in providing the Services solely in their capacities as service providers and data processors.
This Privacy Policy and Terms of Use does not apply to any websites, applications, or other online services that do not link to this Policy. If you have questions about our use of your personal information, please contact us using the information in Section 12 below.
Personal Information We Collect
We collect information from you in various ways when you access or use the Site or otherwise interact with the Services. This information may include:
Information You Provide to Us
Contact information such as your first and last name, email address, home address, and phone number; feedback or correspondence; marketing information regarding your preferences for receiving communications about our real estate activities; and other information which you provide voluntarily.
Information We Obtain from Third Parties
Social media information: When you interact with our pages on platforms like Facebook, LinkedIn, and Instagram, we may receive information in accordance with those platforms’ privacy policies.
Data enrichment sources: We may obtain information from property records, public record databases, and demographic data providers to provide more relevant real estate services.
Other sources: Including third-party analytics services and marketing partners.
CRM and Communication Data
If you communicate with us via email, text message, or other electronic means, or if we use customer relationship management (“CRM”) tools, we may collect: email/text content, headers, metadata, timestamps, read receipts, and delivery status. Our CRM may synchronize with email accounts to maintain accurate records and facilitate follow-up.
Automatic Data Collection
We and our Service Providers may automatically log:
Device data: Operating system, browser type, IP address, unique identifiers, and general location (city/state).
Online activity data: Pages viewed, duration of stay, navigation paths, and email engagement (opens/clicks).
Tools: We use cookies, local storage technologies (HTML5), and web beacons (pixel tags).
How We Use Your Personal Information
We use your personal information to:
Provide and operate our Services: Including communicating updates, security alerts, and responding to support requests.
Manage our relationship: Using CRM tools to track your property preferences and provide personalized service.
Follow-up communications: Sending updates via phone, email, and SMS as permitted by law.
Marketing: Sending promotional materials if you have opted in. Your information will not be shared with third parties for their own marketing purposes.
Compliance and Safety: Complying with legal processes (subpoenas) and protecting against fraudulent or illegal activity.
Anonymous Data: Creating de-identified data for research and analytics.
Use of Artificial Intelligence
We use AI and machine learning to improve our Services:
AI-Generated Content: We may use AI to assist with property descriptions, blog posts, and marketing emails. While reviewed, this content may contain inaccuracies; you should not rely solely on AI-generated content for real estate transactions without independent verification.
AI-Assisted Communications: AI may be used to draft responses or categorize incoming inquiries.
AI Analysis: AI helps identify property opportunities based on your stated preferences.
Your Rights: You may request information about AI usage or request human review of significant decisions made with AI assistance.
How We Share Your Personal Information
We do not “sell” personal information. We may share data with:
Internal Team: Employees and contractors of Roy Shetrit and Huntington & Ellis.
Service Providers: Companies providing hosting, CRM, email delivery, and AI services.
Professional advisors: Lawyers, bankers, or auditors where necessary.
Business transfers: In the event of a merger or sale of assets.
Compliance: To protect rights, safety, or respond to legal requests.
Privacy Choices and Opt-Outs
Online Tracking: You can block cookies in your browser or limit Ad IDs in mobile settings.
SMS Opt-Out: Reply STOP to any SMS communication.
Email Opt-Out: Use the “unsubscribe” link in any marketing email.
Privacy Rights: You may request to access, correct, or delete your personal information by contacting us.
Data Retention
Security
SMS Text Messaging Terms of Use
Use: Roy Shetrit uses SMS to confirm appointments, send listing alerts, price reductions, and market updates.
Unsubscribing: Text “STOP” to cancel. We will send a final confirmation message.
Assistance: Text “HELP” or contact support@luxurypresence.com.
Rates: Message and data rates may apply. Frequency varies based on your interactions.
Children
California Residents (CCPA/CPRA)
How to Contact Us
For questions regarding this policy or your data, please contact:
Roy Shetrit
Huntington & Ellis, A Real Estate Agency
9525 W Russell Rd, Ste C120
Las Vegas, NV 89148
License No: S.0189801
Phone: (702) 408-6599
Email: contact@royshetrit.com
